Professional services firms—CPAs, financial advisors, consultants, insurance agencies—share a common challenge: your business runs on client trust and confidential data. Tax documents, investment portfolios, proprietary analyses, and sensitive client information demand airtight security and reliable access. But most small to mid-sized firms don't have the budget or bandwidth for a full-time IT department - and the break-fix approach leaves you vulnerable between crises.
Meanwhile, the big managed service providers treat 10-person professional firms as an afterthought. You get shuffled to junior techs, locked into 3-year contracts, and pay Seattle overhead prices for Tacoma service.
RainCity Techworks offers a different approach. We're engineer-led, not sales-led - when you call, you talk to the person who actually fixes your systems. We're local to Pierce County, so on-site response means same-day, not "sometime this week." And we specialize in the 5-25 seat businesses that matter to us but get ignored by the big players.
Your clients trust you with their most important financial and business decisions. You should be able to trust your IT provider the same way.
Call us at (206) 408-3252
Partnering with RainCity Techworks means your firm benefits from:
Client Data Protection
Protect client confidentiality with encrypted communications, secure file sharing, and access controls that meet professional standards and client expectations.
Tax Season & Deadline Support
Priority support when you need it most. We understand that system failures during tax season or quarter-end aren't just inconvenient - they cost you money and client trust.
Same-Day Pierce County Response
When systems go down, billable hours stop. Our local presence means on-site support in hours, not days. We're based in Puyallup, not Seattle.
Industry Software Expertise
We support QuickBooks, Sage, Lacerte, ProSeries, Drake, and other industry-specific tools. Integration, optimization, and troubleshooting for the software that runs your practice.
Compliance-Ready Systems
Whether you're handling financial data, health records, or sensitive client information, we help you build systems that satisfy compliance requirements and client audits.
Comprehensive IT Solutions for Professional Firms
Managed IT Services
Proactive monitoring, maintenance, and support that keeps your systems running while you focus on client work.
Microsoft 365 Administration
Proper Exchange configuration, Teams deployment, SharePoint document management, and security policies built for professional workflows.
Cybersecurity & Protection
Endpoint protection, email security, dark web monitoring, and security awareness training to protect against ransomware and phishing.
Secure File Sharing & Portals
Client portals and secure file sharing that protect sensitive documents while maintaining professional service delivery.
Backup & Disaster Recovery
Automated backups with tested recovery procedures. Because losing client data isn't just an inconvenience - it's an existential threat.
Network Infrastructure
Reliable, secure networks for your office - whether you're in a downtown Tacoma building or a converted house in the Proctor district.
Why Pierce County Professional Firms Choose RainCity Techworks
Frequently Asked Questions
How do you handle support during our busy season?
We offer priority support during tax season, quarter-end, and other critical periods. This means faster response times and dedicated capacity for firms handling deadline-driven work. We understand that a system failure in early April or late December isn't the same as one in July - and our support model reflects that.
Do you support our industry-specific software?
Yes. We support QuickBooks (Desktop and Online), Sage, Lacerte, ProSeries, Drake, and other tax and accounting platforms. We also work with financial planning software, CRM systems, and practice management tools. If you're evaluating new software, we can provide technical guidance on what will work best with your infrastructure and workflow.
Our clients ask about our data security practices. Can you help?
Absolutely. We help you build and document security practices that answer client questions and satisfy third-party audits. This includes encrypted email and file storage, access controls, backup procedures, and security policies. We can also help you respond to client security questionnaires with accurate, professional answers about your technical controls.