Manufacturing IT is different. Your network doesn't just support email and file shares—it connects production equipment, inventory systems, quality control databases, and shop floor operations. When systems go down, the entire production line stops, and every minute of downtime hits the bottom line.
But most IT providers treat manufacturers like any other office environment. They don't understand the difference between IT and OT networks. They schedule maintenance during your peak production hours. They recommend solutions designed for desk workers, not industrial environments with temperature extremes, dust, and 24/7 operations.
RainCity Techworks serves the Kent Valley, Auburn, and Tacoma manufacturing corridor. We understand production schedules, the critical importance of network segmentation, and why wireless coverage on the shop floor requires industrial-grade equipment. We're not Dell resellers or software salespeople—we're engineers who design infrastructure that keeps production running.
Whether you're running CNC machines, managing just-in-time inventory, or tracking ISO 9001 quality metrics, your IT should support your operations, not complicate them.
Call us at (206) 408-3252
Partnering with RainCity Techworks means your operation benefits from:
Production-Aware Support
We schedule maintenance around your production calendar, not our convenience. Critical updates happen during planned downtime or off-shifts, not Tuesday at 2 PM.
Network Segmentation (IT vs OT)
Separate your office network from production systems with proper segmentation, VLANs, and access controls that protect both without disrupting operations.
Same-Day Pierce County Response
When production equipment can't connect to your ERP system, you need someone on-site now. We're local to Kent Valley and Tacoma, not dispatching from Seattle.
ERP & Production Software Support
Whether you're running SAP, Oracle, Epicor, or custom production management software, we handle the infrastructure and integration that makes it work.
Industrial-Grade Reliability
Office-grade equipment fails in manufacturing environments. We specify industrial switches, ruggedized access points, and infrastructure built for dust, vibration, and temperature variation.
Comprehensive IT Solutions for Manufacturing Operations
Managed IT Services
Proactive monitoring, maintenance, and support that keeps your systems running while your team focuses on production, not technology problems.
Network Infrastructure
Industrial-grade networking designed for manufacturing environments—proper segmentation, redundant paths, and equipment that handles shop floor conditions.
Cybersecurity for Manufacturing
Protect production systems from ransomware, protect intellectual property from theft, and secure remote access for vendors and distributors.
Microsoft 365 & Cloud
Office productivity tools, file sharing, and collaboration that work for manufacturing—not just knowledge workers sitting at desks.
Backup & Disaster Recovery
Automated backups with tested recovery procedures for ERP data, production schedules, CAD files, and quality control records.
Wireless & Connectivity
Industrial wireless networks for barcode scanners, tablets, and mobile devices on the shop floor—coverage where it matters, not just the conference room.
Why Kent Valley and Pierce County Manufacturers Choose RainCity Techworks
Frequently Asked Questions
Do you understand the difference between IT and OT networks?
Yes. IT (Information Technology) networks handle office functions—email, file sharing, business applications. OT (Operational Technology) networks control production equipment, PLCs, SCADA systems, and manufacturing execution systems. They require different security models, update schedules, and availability standards. We design segmented networks that protect both environments without creating operational bottlenecks or security gaps.
How do you handle maintenance without disrupting production?
We schedule work around your production calendar, not ours. For 24/7 operations, we coordinate with your production managers to identify maintenance windows during shift changes, planned downtime, or lower-volume periods. Critical systems get redundant infrastructure so updates can happen without stopping production. Non-critical updates wait for scheduled downtimes. We don't show up Tuesday afternoon and expect you to shut down a production line.
Can you support our ERP and production management systems?
Yes. While we don't write custom code or serve as your ERP vendor's support team, we handle the infrastructure, networking, database servers, backup systems, and integration that makes your production software work. We work with SAP, Oracle, Epicor, JobBOSS, and custom manufacturing systems. If your production software requires specific infrastructure, we implement it correctly the first time.