Complete IT management and support
Proactive monitoring of your entire network infrastructure - firewalls, switches, wireless, and endpoints. We catch problems before they cause downtime, optimize performance, and keep your systems patched and secure.
Unlimited remote support from engineers who know your environment. No ticket queues, no offshore call centers, no "have you tried restarting it" scripts. Real help from the same team that manages your systems.
Full administration of Microsoft 365, Google Workspace, and cloud infrastructure. Migrations done right, security configured properly, and ongoing management so your team can just use the tools without fighting them.
Endpoint protection, email filtering, threat monitoring, and security awareness training. We build layered defenses that meet compliance requirements for healthcare, legal, finance, and other regulated industries.
Automated local and cloud backups with regular test restores to verify your data is actually recoverable. When disaster strikes - ransomware, hardware failure, human error - we get you back online fast.
Lifecycle management for workstations, servers, and network equipment. Procurement, deployment, maintenance, and replacement planning so you're never caught off guard by aging hardware.
Custom automation that eliminates repetitive tasks. Invoice processing, report generation, data sync between systems - built on industry-standard tools like n8n with cutting-edge integrations. We design, build, and maintain workflows that run 24/7 so your team can focus on real work.
Plans and systems that keep you running when things go wrong. Redundant connectivity, multi-WAN failover, high-availability servers, and documented recovery procedures so an outage doesn't become a crisis.
Flat per-user pricing with no hidden fees, no surprise invoices, and no nickel-and-diming for "out of scope" requests. You know exactly what you're paying every month.
Based in the Seattle-Tacoma area with same-day onsite response when remote support won't cut it. We're not three time zones away - we're down the road.
24/7 monitoring catches issues before your employees notice them. Patches applied, threats blocked, and performance optimized - all before you have to open a ticket.
We're not a faceless enterprise MSP, but we have the tools and expertise to manage complex environments. You get personal attention backed by enterprise-grade systems.
No sales team. No account managers. The people you talk to are the people who do the work. Every conversation moves your issue forward.
Local presence, local response times, and an understanding of what businesses in this region actually need. We're not three time zones away.
We recommend what works, not what pays us the highest commission. Your infrastructure, your choice. We document everything so you're never stuck.
Legal, construction, engineering, healthcare - we understand the tools and compliance requirements your industry demands.
Based in the Pacific Northwest and built for businesses that need more than a help desk ticket number. RainCity Techworks provides full-service IT management for companies across Seattle, Tacoma, and the surrounding region. We monitor your systems around the clock, manage your cloud infrastructure, protect you from threats, and automate the repetitive work that slows your team down. Local support, transparent pricing, and engineers who actually know your name.