After installing KB5089549 (May 2026 cumulative for Windows 11), AMD Radeon users are seeing black screens lasting 5 to 30 seconds, driver timeouts logged as Display driver amdkmdap stopped responding (TDR), hard crashes in CAD, Adobe Creative Cloud, DaVinci Resolve, and Teams video calls, plus random VRAM allocation failures during sustained GPU work.

The conflict is between the new Windows graphics scheduling changes in KB5089549 and Adrenalin drivers older than 26.5.1. AMD shipped a hotfix on May 24.

The Fix

Download Adrenalin 26.5.1 or newer from AMD's driver page, then grab AMD Cleanup Utility from the same page.

Reboot into Safe Mode (Shift + Restart, Troubleshoot, Advanced, Startup Settings, F4). Run AMD Cleanup Utility. Let it finish and reboot. Back in normal mode, install the new Adrenalin package and pick Factory Reset during install if offered. Reboot once more.

A simple driver update over the top often works, but on machines that have stacked multiple Adrenalin versions over the last year, the cleanup pass is the difference between a fix that holds and one that breaks again in a week.

Verify the Fix Held

Drop into PowerShell after the reboot:

Get-WmiObject Win32_VideoController | Select-Object Name, DriverVersion, DriverDate

DriverVersion should read 32.0.21001.xxxx or higher. If it still shows the old version, Windows Update may have rolled it back. Pause driver updates in Settings, Windows Update, Advanced options until the OEM catches up.

If You Manage Creative or Engineering Teams

The crash signature shows up most in workloads with sustained GPU load: rendering, GPU-accelerated effects, GPU-encoded Teams calls. Push the driver update before users hit a deadline. Most reports so far are RX 6000 and 7000 series, but the Pro W6000 and W7000 workstation cards are affected too.

Running CAD, 3D, or video workstations and want a managed driver rollout strategy? Rain City Techworks handles managed IT and security for businesses in the Seattle and Tacoma area.